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Lunch N Learn Webinar – Risk Management for SMEs & Entrepreneurs

Lunch N Learn Webinar – Risk Management for SMEs & Entrepreneurs


With John Telfer

The importance of understanding risks (and opportunities) for SMEs – business, reputational, as well as operational.

How values should be part of this process and the importance of a cross-team perspective.

All illustrated by practical examples.

What are you going to learn from this session?
  • How to capture potential risks?
  • A simple framework to structure outcomes and future action.
  • What could you practically do this month?


If you are an Alumni and would like to attend this event please email [email protected] to organise a ticket.


John Telfer – Risk and Crisis Consultant at tranquilico & Sanderson Phillips

Connect with John: LinkedIn

John has more than 30 years of experience in the travel industry; before joining Sanderson Phillips and tranquilico he started as a tour leader in Turkey and Latin America, taking the reins at Explore as Managing Director and more recently as a Non-Executive Director at Hotelplan UK Ltd.

Risk and crisis management has always been a passion, along with sustainable tourism. John was responsible for the implementation of a Safety Management System spanning 130 countries and worked with the German development agency GIZ to create a risk management structure for developing countries.

Whilst on the AITO council, John took on the Risk Management portfolio and, over the years, has coordinated crisis response for multiple events, ranging from ash clouds, transport accidents and Inghams’ response to the Covid outbreak. John shares his experiences at Surrey University, where he delivers lectures on risk and crisis management, adding the practical to the academic.

Additional information

Ticket Options

Public, Mentees

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